Terms of Service

RRScout provides business advisory, assessment, operational, and AI-enabled services designed to help organizations evaluate opportunities, operating practices, AI use, and related business decisions.

Specific deliverables depend on the service purchased and will be described on the applicable product page, checkout page, proposal, or other written agreement.

The AI Operating Sweep currently includes:

• Pre-session questionnaire or discovery materials.
• One private working session of approximately 75–90 minutes.
• Assessment of how AI is currently being used within the client’s business based on information provided by the client.
• Identification of redundancies, gaps, and opportunities observed during the assessment.
• A starter AI reuse catalog, where applicable.
• Recommendations regarding appropriate next steps.
• A recommended operating model or ownership approach, where applicable.
• A written summary or deliverable following the session.

Unless expressly stated otherwise, the AI Operating Sweep is an assessment and advisory service. It does not include implementation of recommended technology, software development, ongoing consulting, organizational change implementation, cybersecurity testing, legal review, or management of the client’s AI environment.

You agree to provide information that is accurate and reasonably complete.

RRScout’s analysis and recommendations necessarily depend upon the information made available to us. Material omissions or inaccurate information may affect our conclusions.

You remain responsible for determining whether and how to implement any recommendation.

Fees are displayed before purchase and are due at the time of purchase unless otherwise agreed in writing.

The current price of the AI Operating Sweep is $1,500 USD.

Payments are processed through Stripe or another authorized payment processor.

Because RRScout reserves professional capacity upon purchase and begins preparing for the engagement, AI Operating Sweep purchases are non-refundable.

If you need to reschedule your Sweep, you may reschedule one time without charge when at least 48 hours’ notice is provided.

Rescheduling with less than 48 hours’ notice, failure to attend a scheduled session, or failure to complete the engagement may result in forfeiture of the session and require purchase of a new Sweep.

RRScout may make reasonable exceptions in extraordinary circumstances at its sole discretion.

If RRScout must cancel a scheduled engagement and cannot provide a reasonable alternative date, you may elect to reschedule or receive a refund of the amount paid for the affected service.

After successful purchase of an AI Operating Sweep, the purchaser will receive access to a private scheduling link.

This scheduling link is intended solely for purchasers of the applicable service and may not be transferred, published, or distributed to others.

Availability varies and purchase does not guarantee a particular date or time.

RRScout provides professional judgment, analysis, recommendations, and decision support.

We do not guarantee any particular financial, operational, technical, organizational, AI, revenue, cost-saving, productivity, or other result.

Business outcomes depend on numerous factors outside RRScout’s control, including the accuracy of information supplied by the client and decisions made after the engagement.

RRScout provides business and operational advisory services.

Unless expressly agreed otherwise in writing, RRScout does not provide legal, tax, accounting, investment, medical, regulatory, cybersecurity certification, or other licensed professional advice.

Recommendations involving those areas should be reviewed with appropriately qualified professionals.

RRScout may use AI-enabled tools in performing its services.

AI systems can produce incomplete, inaccurate, or unexpected results. RRScout applies professional judgment to its work, but clients should independently evaluate recommendations before making material business, legal, financial, employment, security, or regulatory decisions.

AI-generated or AI-assisted information should not be treated as a substitute for appropriate professional review.

RRScout will use reasonable care to protect non-public business information provided by clients and will use such information primarily for providing the purchased services, operating the client relationship, maintaining appropriate records, and improving service delivery where permitted.

RRScout will not intentionally disclose client confidential information to unrelated third parties except:

• As necessary to provide the service through authorized technology and service providers.
• With the client’s permission.
• As required by law.
• As necessary to protect legal rights or security.

If a separate confidentiality or nondisclosure agreement exists between RRScout and a client, that agreement will control to the extent of any conflict.

RRScout retains ownership of its pre-existing methodologies, frameworks, software, processes, templates, assessment models, prompts, systems, documentation, know-how, and other intellectual property.

Upon full payment, the client may use client-specific deliverables produced for that client for its own internal business purposes.

Unless otherwise agreed in writing, purchase of a service does not transfer ownership of RRScout’s underlying methodologies, software, frameworks, templates, or intellectual property.

Clients may not resell, reproduce for commercial distribution, reverse engineer, sublicense, or commercially exploit RRScout proprietary materials without written permission.

You retain ownership of materials and information you provide to RRScout.

You represent that you have the right and authority to provide those materials and permit RRScout to use them as reasonably necessary to perform the requested services.

You may not use RRScout or its systems to:

• Violate applicable law.
• Attempt unauthorized access to another user’s information.
• Circumvent authentication or access restrictions.
• Interfere with the security or operation of the service.
• Upload malicious software or harmful code.
• Use another client’s account or confidential information.
• Copy, scrape, reverse engineer, or exploit proprietary portions of RRScout except as permitted by law.

RRScout may suspend or terminate access when reasonably necessary to protect the service, other users, or RRScout.

RRScout relies on third-party platforms and services, which may include payment processors, hosting providers, database providers, email systems, scheduling platforms, AI providers, and other technology services.

We are not responsible for outages, errors, security incidents, changes, or other failures caused solely by third-party services outside our reasonable control.

To the maximum extent permitted by applicable law, RRScout and Integration Consulting, LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business opportunities, or loss of data arising from or related to the services.

To the maximum extent permitted by law, RRScout’s total liability arising from a particular purchase or engagement will not exceed the amount actually paid to RRScout for the service giving rise to the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

To the extent permitted by law, you agree to indemnify and hold harmless RRScout and Integration Consulting, LLC from third-party claims arising from your unlawful use of the services, violation of these Terms, or materials you provide without appropriate rights or authorization.

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.

RRScout may update these Terms from time to time. The effective date above identifies the current version.

Terms applicable to a completed purchase will not be materially changed retroactively solely to disadvantage the purchaser.

Questions about these Terms may be sent to:

Integration Consulting, LLC
RRScout
julie@integrationconsultinggroup.com